Jolly Technologies

WHO WE ARE_WHAT WE DO_CASE STUDIES_RESOURCES_CLIENTS LIST_WHERE WE ARE_Page 7Page 8Page 9WHO WE ARE_

"Helping you with today's technology"

We are your local IT source for your Home & Buisness inGeorgia - Tennessee - MichiganWe have been in business for over 6 years and we have years of experience, and have been certified by Microsoft, Comcast, Dell, and many manufacturers you use every day."Last night another neighbor needed a computer guy and about five of us turned to her and said Jolly Technologies."Mary Beth KealyWHAT WE DO_**New Prices Effective January 1, 2010**Onsite Charges$55 / hour onsite (minimum 1 hr)$0.45 / mile (round trip mileage to business / residence location)$35 fee for less than 12 hour cancellation notice$45 for failure to meet technician at job site within 15 min of appointmentShop ChargesFlat $55 per machine repaired in shop$40 / hour for remote login in repairs / maintenanceStorage & Other FeesAny machine not picked up or paid for in 72 hours will incur a $10 / day feeAll invoices are due when services are rendered, any invoice not paid in 30 days will be charged a 10% late feeRetuned Checks charges are $35 per itemCASE STUDIES_URGENT INFO FOR PC & MAC USERSA new threat to both PC's and Mac's is a malware attack.Many of these new ones will appear when you are surfing the web.All of a sudden while surfing you will see a box "pop" up saying:"Your computer is infected, click here to remove"Don't click on this, shut down your PC or Mac and reboot.If you click on this, you will bypass your security and allow it to install.Another version will ask for money, ex: Internet Antivirus 2010 and asks for $49.99 to remove a "fake infection"If you have already installed this contact us or your trusted repair technitian for help.PS If you gave your credit card number to the malcicious software, call your credit card company within 30 days to get your money back. But as always, never give your credit card to anything that you do not trust.If you have any questions please contact us.RESOURCES_Did you hear that some computer repair companies charge $199 + labor to remove viruses? And thats dropping it off.Some "Geeks" $299. MINUMUM shop charge plus mileageExcellent work at a fair price, very knowledgeable tech! Sure beats the Geek SquadNorma BrillionThank you for your past service, updating my new computer, answering my questions in a manner I could understand! You are always nice and very helpful. Many thanks.Gloria BushI wasted my money with the geek squad! Jolly Technologies is the only company I will ever call to fix my computers they are fast and good and so easy to work with.Sarah RameyCLIENTS LIST_

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WHERE WE ARE_108 Robinson Bend TrailPeachtree CIty, GA 30269227 Briarcotes CircleLa Vergne TN 37086110 East Nagonaba StreetNorthport, MI 49670-5017Page 7Jolly Technologies warranties all repairs for a period of 90 Days after repair.WHAT IS COVEREDLabor to repair and/or replace upgraded or new parts and system performance.Email accounts setup through Google Apps and Domains registered with GoDaddy.com New PCs, Routers, External HD, Printers, etc. purchased through Jolly Technologies.WHAT IS NOT COVEREDAdjustments to computer settings, internet connections, email, general website connections, and other customer caused problems.Data recovery is not covered unless agreed upon in writing in advance.Motherboard / LCD caused failures or burnouts are not covered unless cause is linked to repair completed directly to device by Jolly Technologies.Equipment not purchased from Jolly Technologies (ex: wired/wireless routers, external HD, printers, etc.)REFUNDSA refund of labor cost is allowed if customer contacts Jolly Technologies about covered issue and Jolly Technologies cannot repair to normal use.WARRANTY CANCELLATIONJolly Technologies may cancel this warranty anytime a customer threatens verbally or in writing to intentionally damage their machine. Also, warranty immediately becomes void if payment is returned by bank (check or charge).Page 8Helpful LinksDownload.com - Malwarebytes - Avast - Spybot Search & Destroy - Microsoft Essentials (Virus / Malware / Spyware)Tradewind Productions - Videotographer for buisness, special events, and weddings - Current video producer of Atlantas Touchdown ClubComcast - Best resource for video, tv, and internetDell - Offers the best value for your dollar in a desktop or laptop PCPage 9CONTACT USPh: 678-489-5199Cell: 770-653-5169Fax: 413-487-5199

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